PRIVACY POLICY
This Privacy Notice explains how Mystiq Foods ("we," "us," or "our") processes your personal information when you use our services ("Services"), including when you visit our website http://www.mystiqfoods.com or engage with us in other ways (such as sales, marketing, or events).
Summary of Key Points
Here’s a quick overview of what we cover in this Privacy Notice:
What Personal Information Do We Process? We may process personal information based on how you interact with us and the choices you make while using our Services. Learn more about personal information we collect here.
Do We Process Sensitive Personal Information? We do not process any sensitive personal information, such as racial or ethnic origins, sexual orientation, or religious beliefs.
Do We Collect Information From Third Parties? We do not collect information from third parties.
How Do We Process Your Information? We process your information to provide and improve our Services, communicate with you, ensure security, prevent fraud, and comply with legal requirements. Learn more about how we process your information here.
When and With Whom Do We Share Your Information? We may share your personal information in specific situations and with certain third parties. Learn more about when and with whom we share your information here.
How Do We Keep Your Information Safe? We have strong technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee full protection against cybercriminals or unauthorized third parties. Learn more about how we keep your information safe here.
What Are Your Rights? Depending on where you live, privacy laws may grant you certain rights regarding your personal information. Learn more about your privacy rights here.
How Do You Exercise Your Rights? To exercise your rights, submit a data subject access request here or contact us directly. We will act upon requests in accordance with applicable data protection laws.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
In short, we collect the personal information that you provide to us voluntarily. This may happen when you:
Register on our Services
Express interest in obtaining information about us or our products and services
Participate in activities on the Services
Contact us directly
Personal Information Provided by You
The personal information we collect depends on the context of your interactions with us, your choices, and the products or features you use. Some examples of personal information we may collect include:
Phone numbers
Email addresses
Mailing addresses
Contact or authentication data
Billing addresses
Debit/credit card numbers
Names
Sensitive Information
We do not process any sensitive personal information, such as racial or ethnic origins, sexual orientation, or religious beliefs.
Payment Data
If you make a purchase through our Services, we may collect the necessary payment information to process your order, such as payment instrument numbers and security codes. However, all payment data is handled and stored by Squarespace. You can review their privacy notice here: Squarespace Privacy Notice.
Social Media Login Data
We may offer the option to register with us using your existing social media account (e.g., Facebook, X). If you choose this method, we will collect certain profile information from your social media account. More information on this can be found in the section titled "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" (see below).
Accuracy of Information
All personal information that you provide to us must be true, complete, and accurate. It’s your responsibility to inform us of any changes to your personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In short, we process your information to provide, improve, and manage our Services, communicate with you, prevent fraud, and comply with legal requirements. We may also process your data for other purposes with your consent. Here’s how we typically process your information:
Account creation and authentication: To create and manage your account, allowing you to log in and keep it functioning.
Service delivery: To provide you with the services you’ve requested.
Support and inquiries: To respond to your questions and resolve issues with our services.
Order management: To handle orders, payments, returns, and exchanges made through the Services.
User communications: To enable communication between you and other users if you use those features.
Feedback collection: To contact you for feedback about your use of our Services.
Marketing communications: To send you promotional content, though you can opt out anytime.
Targeted advertising: To provide personalized content and ads based on your interests and location.
Security and fraud prevention: To protect the safety of our Services.
Service improvement: To evaluate usage trends, marketing effectiveness, and to improve our offerings.
Legal obligations: To comply with laws, respond to legal requests, and defend our rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In short, we may share your personal information in specific situations such as:
Business Transfers: We may transfer or share your information in the context of mergers, acquisitions, sales of assets, or other business transactions.
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
If you choose to log in or register through a third-party social media account (e.g., Facebook, X), we may gain access to certain profile information from that provider. The specific details can vary but generally include:
Name
Email address
Friends list
Profile picture
Other publicly available information
We will use this information only as outlined in our Privacy Notice or as clarified within the Services. Keep in mind that we don't control how your social media provider uses your personal information, so it’s a good idea to review their privacy policy to understand how they handle your data and how to adjust your privacy settings.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In short, we retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless required to keep it longer by law.
We will keep your personal information only for as long as needed to serve the purposes mentioned in this Privacy Notice.
If a longer retention period is required by law (such as for tax or legal requirements), we may store the information for that duration.
Once we no longer need your personal information, we will either delete or anonymize it. If deletion is not immediately possible (e.g., if it's stored in backup archives), we will securely store and isolate it until it can be deleted.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In short, we implement security measures to protect your personal information, but no system can guarantee 100% security.
We use appropriate technical and organizational security measures to protect your personal data.
While we aim to secure your information, no method of electronic transmission or data storage is entirely risk-free. So, we cannot guarantee that unauthorized parties won't access your information.
Accessing our services from a secure environment helps protect your personal data, but please be aware that transmission over the internet carries inherent risks.
7. DO WE COLLECT INFORMATION FROM MINORS?
In short, we do not knowingly collect or market to children under 18 years old.
We do not knowingly collect data from children under 18 years of age, nor do we intentionally sell their personal information.
By using the Services, you confirm you are at least 18 years old or have the necessary consent from a parent or guardian.
If we learn that we have collected data from someone under 18, we will deactivate the account and take steps to delete the information.
If you become aware of any data we’ve collected from minors, please contact us.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In short, you have rights to review, change, or delete your account and data depending on where you live.
Withdrawing your consent: If we process your personal information based on your consent, you can withdraw that consent at any time. This won’t affect the processing of your data before you withdraw it.
Opting out of marketing: You can opt-out of marketing messages anytime by replying "STOP" or "UNSUBSCRIBE" to SMS messages. We may still send necessary service-related communications, though.
Account Information: You can review or update your account information anytime by logging into your account settings. If you choose to terminate your account, we will deactivate or delete your data from our active systems. However, some information may be retained for legal, fraud prevention, or troubleshooting reasons.
If you have any questions about your privacy rights or need further assistance, feel free to contact us at admin@mystiqfoods.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
In short, we currently do not respond to Do-Not-Track (DNT) signals in your web browser or mobile app.
Many browsers and mobile operating systems have a Do-Not-Track (DNT) feature that signals your preference to not have your browsing activity tracked.
However, there is no universal standard for recognizing and handling DNT signals, so we do not currently respond to them.
If a future standard for DNT signals is adopted, we will update this Privacy Notice to reflect how we respond to those signals.
Additionally, California law requires us to inform you that we do not respond to DNT signals at this time.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In short, if you are a resident of certain U.S. states, you may have specific rights regarding your personal data.
If you're a resident of states like California, Colorado, Connecticut, Delaware, Florida, and others (listed above), you may have the right to:
Request access to and details about the personal information we hold about you and how we’ve processed it.
Correct any inaccuracies in your personal information.
Obtain a copy of your personal information.
Request that we delete your personal information.
Withdraw your consent for us to process your personal information.
These rights may be limited depending on the circumstances and applicable laws, but we’ll help you exercise them within the boundaries of the law.
| Category | Examples Collected | Collected (Yes/No) |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | Yes |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | No |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | No |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | Yes |
| E. Biometric information | Fingerprints and voiceprints | No |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | No |
| G. Geolocation data | Device location | No |
| H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | No |
| I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | No |
| J. Education Information | Student records and directory information | No |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | Yes |
| L. Sensitive personal Information | No | No |
We may also collect other personal information outside of these categories when you interact with us in various ways, such as in person, online, or through phone or mail. These interactions may include:
Receiving assistance via our customer support channels
Participating in customer surveys or contests
Facilitating the delivery of our Services and responding to your inquiries
The collected personal information will be used and retained as needed to provide our Services or for the following:
Category H - For as long as the user has an account with us
Category K - For as long as the user has an account with us
11. How We Use and Share Personal Information
Will your information be shared with anyone else?
We may disclose your personal information to our service providers under a written contract between us and each service provider.
We may also use your personal information for our own business purposes, such as conducting internal research for technological development and demonstration. However, this is not considered "selling" your personal information.
We have not disclosed, sold, or shared any personal information with third parties for business or commercial purposes in the past twelve (12) months. In the future, we will not sell or share personal information belonging to website visitors, users, or other consumers.
Your Rights
Under certain data protection laws in the United States, you have rights regarding your personal data. These rights may vary depending on the state in which you reside, and there may be circumstances where we are permitted to decline a request according to the law. Your rights include the following:
Right to know whether we are processing your personal data
Right to access your personal data
Right to correct any inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt-out of the processing of your personal data if it is used for:
Targeted advertising (or sharing as defined under California’s privacy law)
The sale of personal data
Profiling that leads to decisions producing legal or similarly significant effects ("profiling")
Additionally, depending on the state where you live, you may have the following specific rights:
Right to access the categories of personal data being processed (as allowed by law, including Minnesota’s privacy law)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by laws in California and Delaware)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by laws in Minnesota and Oregon)
Right to review, understand, question, and correct how personal data has been profiled (as permitted by Minnesota’s privacy law)
Right to limit the use and disclosure of sensitive personal data (as allowed by California’s privacy law)
Right to opt-out of the collection of sensitive data and personal data gathered through voice or facial recognition features (as permitted by Florida’s privacy law)
12. Do We Make Updates to This Notice?
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to stay informed about how we are protecting your information.
13. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.